Data We Hold and Why We Hold It
We collect the information you provide when registering — your name, email address, contact number and the payment method you choose. When you use Touch 'n Go eWallet, Boost or GrabPay to fund your account, we record the transaction reference and amount so our system can
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match the transfer to your wallet and credit it correctly. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual activity and keep your account secure. We do not sell
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your personal data to third parties. Data shared with payment processors — including the e-wallet rails mentioned above — is limited to what those processors need to complete a transaction. Where local law requires us to retain records, we do so for the minimum period required.
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Any data we no longer need is deleted or anonymised. Access to your stored data is restricted to staff roles that require it to operate the platform. Players in Klang and across Malaysia can request a summary of the data we hold on their account by
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writing to our support team at any time. Availability of services depends on local law and is accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.